Max duration for broadcasts, sessions and recordings 🕛
new
improved
Are you planning a broadcasting marathon? We now communicate clearly the maximum duration for all your video streaming needs:
Balloon Studio backstage
If you are broadcasting via our backstage, you can broadcast for up to 10 hours without any interruption.
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Balloon Studio RTMP
If you are broadcasting using our RTMP endpoints, e.g. via OBS, you can broadcast for up to 12 hours continuously.
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Sessions
For sessions, you can live stream for up to 4 hours, and recordings (in case your session is recorded can be up to 4 hours as well)
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What will happen if you accidentally exceed these limits? The Universe will implode 💥
Nah, just kidding 😀
Nothing too dramatic will happen really, in the case of stages, the stream might interrupt, and viewers might experience some streaming issues until it picks up again (they might need to refresh their page). In the case of sessions, the steam will just end, and you will have to restart it.
So, nothing will break, you can just restart the broadcast/stream, but it's best to stay within the limits communicated above, for the best user experience.
Enhanced session locking 🔒
improved
fixed
Until recently, if a participant at a session locked the session, no one could join in and watch the content.
This is all in the past now. When locking a session, the only thing that is affected is that viewers can't request to participate (assuming a session is moderated of course). This can be very handy if you have a session where many viewers want to participate, but receiving all the request notifications is distracting the organizers/moderators 👌
Control the order of speakers ⬆️
new
As an event organizer, you can now control the order in which speakers appear just by editing the value of the "Sort Order" field on Balloon Manager for each speaker. The lower the value, the earlier the speaker appears in the list.
Screen Shot 2021-04-15 at 12
So, for example, if "Sort Order" is 1 for Elon Musk, and it's 2 for Mick Jagger, Elon will appear first. Sorry Mick 🤷‍♂️
This is great for having your keynote speakers appearing first 👌
Enjoy sorting!
See who else is online 👀
new
Would you like to know who else has joined the event and is online now?
Just head on to the "People" tab on the right sidebar, and click on the filter (funnel icon). Check on "Online" and voila!
Screen Shot 2021-04-15 at 12
You're (not) on mute 😤
new
You start speaking at a virtual event breakout session, and one of the participants is opening a bag of chips (that's the best-case scenario) and has not muted their mic. Yes, we've all been there. Not fun.
Well, guess what: event organizers and session moderators can now mute other participants to make sure that there are no distractions 🙌
How do you say? Simple:
If you are an organizer or moderator, click on the three dots after hovering over the person's avatar in the moderation panel, and mute the participant.
Please, keep in mind that the participant can still unmute themselves later on, or you can also unmute them, by following the exact same process as described above and just clicking on "Unmute".
Happy muting 🙉
Real-time analytics 📈
new
No more wondering how many attendees are currently at your event, or how many attendees are watching your stage(s) or participating in your session(s).
You can now access real-time analytics, starting from 1 hour before your event starts, and up until 1 hour after your event ends. This is extremely helpful, especially if you have disabled showing live attendees for your event, and you haven't added your own Google Analytics* tracking code.
You will find the real-time analytics at the top of your event dashboard on Balloon Manager:
Screen Shot 2021-04-15 at 11
You can even click on "Session attendees" and "Stages attendees" and see the breakdown per session/stage:
Screen Shot 2021-04-15 at 11
This is extremely helpful, especially if you have disabled showing live attendees for your event, and you haven't added your own Google Analytics tracking code.
* Please, note that between Google Analytics and our own real-time analytics, our analytics are more accurate and show the exact number of attendees, updated every 15".
Living on the Edge
new
Microsoft fans from all over the world rejoice! Edge is now supported on Balloon 🙌
Basic Expos have now Staff Members
improved
new
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Previously, only "Premium" and "Premium Plus" expos had staff members (that attendees can chat with). Now, all Expo types, including "Basic" can have staff members.
  • "Basic": Up to 2 staff members
  • "Premium": Up to 4 staff members
  • "Premium Plus": Up to 10 staff members
Make your speakers pop ⭐️
new
... with a pop-up:
Click on any speaker and see more details: links to social media profiles and website, as well as bio, title, and company.
You're welcome 😉
You're "Live" when you're live
improved
fixed
🎥 "Aaand we should be live now"
(while you've been live for 5" and people just watch you awkwardly wait in silence) 😒
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No, we didn't use the force to fix this, but we did some pretty clever engineering 😎
Previously, when broadcasting via our backstage, there was a bit of a delay between you being live and you knowing that you are actually live, by seeing the "Live" badge on the top left of your video window. Now, you being "live" and seeing the "Live" badge are perfectly synced. The stage is yours, dazzle your crowd ⭐️
Also, while you're here, one more thing: when you're about to stop your broadcast, it's best to stop producing content, i.e. speaking for 15-30", and then stop the broadcast. Why is that you're asking? OK, you asked for it, technical explanation coming your way 🤓
The technology that we are using for our stages is called RTMP. No need to know about all the details, just think of RTMP as a protocol for transmitting live video, the same way HTTP is a protocol for transmitting information, such as webpages.
So, RTMP works great at scale - you can literally live stream to hundreds of thousands of people - but it comes with a caveat: there is a small delay between you producing the content and the viewers watching it, roughly 15-30", depending on many factors.
Now, going back to our tip on how to stop your broadcast, when you stop your broadcast, that happens in real-time for viewers, so even though they are watching your stream with a 15-30" delay, the stream stops instantly, hence your content appears to end abruptly. But if you leave the broadcast on for some seconds after you finish your talk, then the viewers will have enough time to watch the content till the end, and then the live stream will stop.
I know, that was quite the technical rabbit hole 🤯 - But, on the bright side, you are now an RTMP expert 🙌
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